Operator, Remote Operations Center

Portland, ME
Posted 2 months ago

Job Purpose

This position will act to monitor and operate Longroad Energy’s power plants in conjunction with other Operators on a 24/7/365 basis. This monitoring and operation must be done in compliance with all Independent System Operator (ISO), Transmission Owner (TO) and NERC requirements and procedures.


  • Act as the go between and center of record for safe site operation in coordination with site and transmission/grid operators in accordance with contractual requirements. This includes events involving equipment, feeder and site outages as well as permit compliance activities such as FAA outages and environmental concerns.
  • Monitor the performance and forced outage events of all plant equipment. Perform remote resets as required and permitted by Longroad procedures. Dispatch field staff when required and serve as remote oversight of field repairs.
  • Use knowledge and available information to minimize downtime in a safe and prudent fashion.
  • Follow procedures to control power generation equipment including the restart, shut down and initial troubleshooting.
  • At the direction of the Plant Manager, supervise and take ownership of assigned roles and responsibilities up to and including wind and solar generation equipment, site grounds, environmental concerns, substation maintenance, roads and right of ways.
  • After proper training, perform remote medium and high voltage switching in coordination with the site staff, local utility and onsite contractors.
  • Maintain accurate logs of all activities. Including accurate handovers to ensure the oncoming shift is aware of all relevant issues and directives.
  • Serve as the contact center for complaints and other communications from the public; routing notification of such events to the proper internal party.
  • Classify/confirm downtime events into categories for accurate reporting and record keeping.
  • Complete work orders as defined in Standard Operating Procedures (SOPs)
  • Actively monitor site level details, scanning for under-performance or emerging issues. This includes degradation analysis of equipment and performance data.
  • Perform additional tasks as directed by ROC Manager.


  • Applicable college degree such as: Electrical/Mechanical Engineering, Power Plant Engineering and Information Systems
  • Direct experience operating and monitoring power plant operations and/or electrical substations
  • NERC System Operator certification preferred
  • Ability to accurately follow detailed procedures to the letter in a highly pressured environment, while retaining the ability to think for one’s self and make crucial decisions as needed
  • Experience planning and implementing routine O&M plans, including minor and major corrective work
  • Prior experience with computers including familiarity with Microsoft Suite products like Word, Excel and PowerPoint
  • Ability to work proactively and productively with limited supervision
  • Willingness to work a rotating shift schedule

Characteristics Necessary for Success  

  • Personal accountability and Integrity
  • Ability to make informed decisions in a quick and nimble fashion
  • Comfortable with a work environment that is fast paced and changes quickly
  • Ability to work within a team with a positive attitude
  • Enthusiastic about the renewable energy industry

Job Features

Job CategoryOperations

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