Operator, Remote Operations Center

Portland, ME
Posted 2 months ago

Location: Portland, ME

Job Purpose

This position will act to monitor and operate Long Road Energy’s power plants in conjunction with other Operators on a 365/24/7 basis. This monitoring and operation must be done in compliance with all ISO, Transmission Owner (TO) and NERC requirements and procedures.


  • Act as the go between and center of record for safe site operation in coordination with site and transmission/ grid operators in accordance with grid/NERC and contractual requirements. This includes events such as equipment, feeder and site outages and switching operations as well as permit issues like FAA outages and oil spill events.
  • Monitor the performance and forced outage events of all plant equipment. Perform resets as required/allowed via site and department policies and procedures and dispatch field staff as defined in those policies.
  • Use knowledge and available information to minimize / prevent downtime in a safe and prudent fashion.
  • Follow predefined procedures to control operating generating equipment, including the restart, shut down and initial troubleshooting of fault codes and reasons for downtime.
  • At the direction of the Plant Manager, supervise and take ownership of assigned roles and responsibilities up to and including; mechanical and electrical systems not covered by the WTG contractor, site grounds, environmental concerns, substation maintenance, roads and right-aways.
  • After proper training; perform medium and high voltage switching in coordination with the site staff, local utility and onsite contractors.
  • Maintain accurate logs of hourly, daily, weekly and monthly work. Including accurate handovers to ensure the oncoming shift is aware of all relevant issues and directives.
  • Serve as the contact center for complaints and other communications from the public, routing notification of such events to the proper internal party.
  • Classify/confirm downtime events into categories for accurate reporting and record keeping.
  • Fill out, and complete Work Orders as defined in Standard Operating Procedures (SOPs)
  • Actively monitor site level details, scanning for under performance or emerging issues. This includes degradation analysis of equipment and performance
  • Write (but not approve) ROC procedures as directed by the Manager of the ROC.
  • Work to ensure the smooth transition of projects from construction to operations (where applicable), up to and including involvement in projects during the development and construction phases.
  • Maintain a good working relationship with all vendors and OEMs
  • Prepare and present reports and presentations as required
  • Perform additional tasks as directed by Manager of ROC or management team
  • Qualifications
  • Applicable college degree such as; Computer Science, Electrical/Mechanical Engineering, Power Plant Engineering and Information Systems.
  • Direct experience operating and monitoring power plant operations and/or electrical substations.
  • Those that have already received NERC System Operator Certification will be given preference when considering hiring.
  • Ability to accurately follow detailed procedures to the letter in a highly pressured environment, while retaining the ability to think for one’s self and make crucial decisions as needed.
  • Able to work under pressure.
  • Able to work across multiple departments and establish/follow priorities
  • Experience planning and implementing routine O&M plans, including minor and major corrective work
  • Prior experience with computers including familiarity with Microsoft Suite products like Work, Excel, Powerpoint etc.
  • Ability to work proactively and productively with limited supervision
  • Willingness to work a rotating shift schedule

Characteristics Necessary for Success  

  • Personal accountability and Integrity
  • Ability to make informed decisions in a quick and nimble fashion
  • Comfortable with a work environment that is fast paced and changes quickly
  • Ability to work within a team with a positive attitude
  • Enthusiastic about the renewable energy industry

Job Features

Job CategoryOperations

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